Clear, concise and professional writing is fundamental to any business communication. Our practical writing course will enable delegates to be both competent and confident in their written communication. You will learn how to produce your documents quickly and effectively and …
Our series of short workshops will help equip you and your managers with all the essential HR techniques required in a growing and successful business. The interventions are designed in line with best practice approaches and international employment law. The …
Excellent Customer Service should be at the heart of everything that your teams deliver to your clients. Your staff are your ambassadors and are a central part of your brand. Our workshop looks at ‘attitude and approach’ to work on …
Our assertiveness training provides participants with an opportunity to acquire and practise some of the skills necessary for interacting in an assertive manner and to learn how and when to apply them. Overview This one day workshop will provide participants …
This course helps you to improve your time management through better planning, prioritising, delegating and controlling your environment. Most importantly, it will help you to understand yourself and identify what you have to change about your habits, routines and attitude. …
Presentation skills Workshop objectives By the end of this workshop you will be able to: Structure and design effective presentations which will ensure you get your key message across Communicate clearly using words, body language and vocal impact Recognise the …
An effective, focused team working towards shared goals is the key to a successful business. But with demanding workloads and deadlines, the team is often overlooked. Our course which brings your whole team together will focus on the way you …
In the 21st century, change is a given. As the world becomes more dynamic, the rate of change is increasing. Organisations need to be able to quickly adapt and respond positively to the changing environment. Our course is designed to …
So many organisations focus on trying to overcome our weaknesses, rather than getting us to play to our strengths. To be a positive and productive leader, you need to play to your best self. This course teaches you how to …
Aspiring managers are your organisation’s future success story. So it’s essential that they learn to build their capacity to lead. Divided into a number of key modules, our course focuses on delivering all the essentials of management using the latest …